Velvet Eyewear® Optical Protection Plan
Find Your Style in Every Shade of Fabulous!
Protect your investment with the Velvet Eyewear® Optical Protection Plan and enjoy one full year of added peace of mind.
Your Protection Plan is separate from and in addition to your standard manufacturer's warranty. While your warranty covers defects in materials and workmanship, the Protection Plan covers accidental damage that occurs during everyday use.
Your Protection Plan Includes
- One year of accidental damage protection
- Coverage for your original Velvet Eyewear® optical frame and prescription lenses
- Covers single vision, bifocal, and progressive lenses
- Protection against scratched or cracked lenses, broken frames, bent frames, broken hinges, missing screws, and other accidental damage
- One replacement claim during the coverage period
- Priority claim processing
- Fully transferable for gift purchases
- Free return shipping for approved claims
- Eco-friendly recycling of your damaged eyewear
- Risk-free cancellation within the first 30 days, provided no claim has been filed
If your original frame has been discontinued, you'll have the opportunity to choose a comparable style from our current collection. If your prescription has changed, an updated valid prescription will be required before replacement lenses can be produced.
Warranty vs. Protection Plan
Manufacturer's Warranty
Covers defects in materials and workmanship.
Optical Protection Plan
Covers accidental damage that occurs after purchase, including your original frame and prescription lenses.
One Protection Plan covers one pair of optical eyewear and includes one replacement claim during the one-year coverage period.
For complete terms, conditions, exclusions, and claim instructions, please visit our Protection Plan Terms & Conditions page or contact cs@velveteyewear.com.
Shipping is FREE with every order!
Our "Love it, or Return it" guarantee applies to every purchase on our website. If for any reason, you are not happy with your purchase, just send it back to us within 30 days of receiving it, for a refund or exchange.